How can we help?

With over one million designs in the Spoonflower Design Library, we offer a variety of tools to help you locate the perfect design for your project. If you are looking for one-on-one guidance, book a 15-minute appointment with one of our dedicated shopping consultants at no cost to you! They can assist with creating collections, finding the perfect design and also help determine which product is best for you. Learn more about our Shopping Consultant program in this article and click the button below when you’re ready to book your appointment! 

How It Works
Who is This Service For?
Meet Our Shopping Consultants
Additional Details

How It Works

Simply book a 15-minute screenshare or phone appointment with one of our consultants from this page.  In your appointment, your consultant will either talk to you about your design preferences and follow up with an email, or share their screen and walk you through finding your designs and building design collections. They are also there to help find the right fabric or wallpaper for your project.  Fill out a short form and choose your preferred date and time, provide your contact information, and tell us about your project!

Once you've clicked "Book", you'll a receive a follow up email with a confirmation of the phone call or a Teams call link, no front-facing-video required! The Teams link can be accessed through a laptop or desktop computer via a standard web browser (no additional app required). Using a computer is the preferred method, however, if you cannot access a laptop or desktop for the call and must use a mobile device, please note that you will need to download the Microsoft Teams mobile app on your device ahead of the call.

Who is This Service For?

Appointments with our Shopping Consultants are perfect for new customers who need specific assistance with shopping-related questions, including:

• Help determining your design style: Unsure which designs fit your aesthetic? We’ll assist you in discovering the perfect style that resonates with your vision
• Creating a collection: Want to build a cohesive group of designs? We’ll guide you on how to create your very own Spoonflower collection, whether it’s for fabrics, wallpaper, or home decor
• Choosing the right fabric type: Need help deciding between cotton, linen, or another fabric? We’ll explain the different options and help you select the perfect substrate for your project
• Picking the right wallpaper type: Unsure which wallpaper works best for your space? We can guide you through our wallpaper types to find the best fit for your needs 

Meet Our Shopping Consultants

Amber is a Shopping Consultant who specializes in helping customers like you find the perfect fabric or wallpaper for your unique projects. She offers personalized guidance in navigating the site, matching patterns and answering design-related questions — making the selection process smooth and enjoyable from start to finish.

Erin is a Shopping Consultant with a creative background in sewing, painting, and arts and crafts. She combines a warm, approachable style with expert guidance to help customers like you explore design options, select materials and find patterns that reflect your personal style. She ensures a seamless shopping experience, making the website easy to navigate while helping you discover inspiring options.

Amber and Erin have helped countless customers locate the perfect design for their project!  Here are some examples of collections they’ve curated in the past for customers:

Nursery Wallpaper: This customer was looking for simple and classic design to coordinate with a preferred paint color. 

Quilt Fabrics: This customer had chosen a design they’d like to feature in their quilt, but was looking for additional neutral options to coordinate.

Tablecloth Designs: This customer shared a pinterest board with the details of their dream wedding and was looking for tablecloth options to pick from.

Additional Details

Please note that your appointment will be recorded for safety, quality assurance and training purposes. This program is specifically designed for new customers looking for shopping guidance. The following topics are not covered by this service:

• General assistance for established customers who are already familiar with our site.
• Support for Spoonflower artists or help with Design, Fill-A-Yard® (FAY), or recreation of existing designs.
• Help with existing orders (such as returns, exchanges, or tracking).
• Support for Trade, Plus, or business accounts
• Questions related to promotions, discounts, or special offers.

If you require assistance with any of the above, our general customer support team would be happy to assist you in email, messaging, or phone if you prefer. 

Shop the designs featured in this article and throughout the help center in this collection!

Welcome to Spoonflower!  Here at Spoonflower, you can shop thousands of unique designs, all available made-to-order on a range of high-quality fabrics, wallpapers, and home decor. Our unique print on demand process allows us to keep thousands of designs for sale without warehousing physical stock of each design and give customers the ability to upload their own custom designs.  We print any design onto any product in our inventory – fabric, wallpaper, and home decor – all while honoring our commitment to sustainability. If this is your first time purchasing from us, this article explains how Spoonflower works – from the moment you place the order to when it arrives at your door.  
 

1. You Place Your Order

   You can choose to have any design printed on over 50 different products. Our design library features thousands of designs created by independent designers from across the world. Each item is made to order just for you! Every time you make a purchase from Spoonflower, you’re supporting an independent artist who earns a 10% royalty on every sale. And every design for sale is essentially always “in stock,” since we physically create it when you order it!
    

2. We Print Your Order

   Your specific items will be made to order with care right here in the USA by our expert team.  You can order a single swatch without having to commit to larger quantities and Spoonflower’s printing methods create very little by-products. We employ both direct-to-fabric printing for natural fabrics with water-based ink and dye-sublimation for polyester fabrics with water-based dispersed dyes.

   • Natural Fabrics: For our natural fiber fabrics, we use a direct-to-fabric print process that mixes colors on the fly in response to the design information being sent to the printer. Compared to rotary screen, reactive dyes and other comparable print methods, our printers use non-toxic pigment inks that account for 95.63% less water and emit 83% less carbon (CO2e).  
   • Polyester Fabrics: For our sublimation process, your design is printed onto a special transfer paper that is then overlaid onto the polyester fabric. With the application of pressure and heat, the ink of the design sublimates into a gas that penetrates and bonds into the fabric. This often translates to longer color fastness and impressive color representation.  
   • Home Decor: In addition to our fabric by the yard, we also offer our digitally printed fabric as finished Home Decor items! From table linens to bedding to curtains, these products are available with any design in our design library. Many of our Home Decor products come with a choice of multiple fabrics bases to have your product made from. These products are sewn to order which means we don’t end up with excess wasted inventory – we make just what is ordered! All Home Decor items are sewn in the USA.  
   • Wallpaper: Just like our fabric and Home Decor options, we also offer Wallpaper that is printed on demand. Spoonflower Wallpaper is printed with non-toxic, Greenguard Gold certified inks. We have both traditional wallpaper and DIY options to meet the needs of all types of projects! Our papers come in a variety of roll lengths – which means we can print just what you need, whether it’s for a small craft project or an entire room.   
      

3. We Inspect Your Order

   Every order goes through automated and manual quality assurance procedures before it is shipped to you. We have a strong color management system used to limit color variation from order to order.  Learn more about color here.
    

4. We Ship Your Order

   Once your items are completed in our US-based facilities, we’ll ship them to you! Choose from one of our three different shipping options to meet your specific project needs.  We even have expedited options with guaranteed delivery dates if you’re working under a tight deadline! Tracking is available under the order history in your account and will be sent to you via email after an order has shipped. Learn more about our shipping options here.
    

5. You Receive Your Order

   Lastly, your custom printed order will arrive at your doorstep! Inspect your order upon arrival, as you have 30 days from when your order has been shipped from our factories to let us know if there’s an issue. Check your order promptly after you receive it to avoid missing the window. Learn more about Returns and Exchanges, here. 

Spoonflower Design Challenges are an opportunity to boost your creative skills and join fellow designers in a friendly competition around a specific theme. Check out the current and upcoming challenges on our site, or follow Spoonflower on Instagram and Facebook for challenge announcements and details.  Check out more information in our Design Challenge Voting and Results article as well.
 
Themes and Rules
Submitting Your Design
Confirming Your Entry
Editing Your Entry
Withdrawing Your Entry

Themes and Rules

Design Challenge themes are announced month by month. To make sure you have ample time to create, themes for the following month are typically shared on the first Friday of the current month. Click into the See Challenge Terms and Conditions link published within the call for each individual design challenge to learn specifics about the rules. However, it is also good to know the rules that always apply: 

• All designs will be eligible for public voting, and the popular vote determines the top 100 winning designs.
• Designs previously uploaded on Spoonflower.com prior to the announcement of the contest theme are not eligible for the contest.  
• You must be a verified seller to enter.
• A designer may enter only one design in each challenge.
• We moderate all entries before voting begins and may occasionally need to withdraw designs for a variety of reasons, including but not limited to: copyright issues, use of clip art, stock images, public domain content or text-to-image AI (Artificial Intelligence) generated images, inappropriate/vulgar content, swear words and political content.  We also may withdraw entries that do not align to that month's theme, so keep in mind that it is helpful to include language in your design title and description that clearly aligns to the theme. Note: If you have any questions about an entry that has been disqualified, please reach out to us so we might try and clarify the concerns.
   

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  Submitting Your Design

1. Sign into your account, or create an account if you don't already have one
2. Upload your design. Designs must be uploaded following the date of the announcement of the contest theme in order to be eligible.
3. Adjust your entry on the design edit page.
4. Digitally proof the design and set it For Sale. If you aren’t already, you will need to become a verified seller.
5. Click the Enter Design Challenge button (as shown in the screenshot above).
6. Select the correct Design Challenge from the dropdown menu under What challenge do you want to enter?
7. Review the voting preview image to make sure your design displays properly.
8. Confirm your design fits the prompt by clicking Yes and adding a thoughtful title and description
9. Happy? Click Submit Entry
   • Not quite perfect? Click Edit Design Thumbnail or Cancel and return to design library to adjust and re-save the settings and review the design until you are happy.
     
   • Designs must be publicly For Sale to be included in the challenge. If you mark your design as private after entering it, your design will be removed from being seen in the challenge.

Confirming Your Entry

Artists often write asking to confirm their design is entered. To confirm your design is entered:

• Hover over your profile icon in the top left
• Click My Design Challenges from the dropdown menu

• On the My Design Challenges page you will see the challenges you’ve entered, votes you've received and top ten wins

  

• You'll see a preview of your design for an upcoming challenge with the word Entered once if you have successfully entered.

Editing Your Entry

While we do not encourage artists to make changes to their designs after entering a challenge, we understand that sometimes it is necessary. If you need to make minor changes to a design you've entered in a challenge (i.e. fixing a pixel line or adjusting the scale), those changes will be reflected in your challenge entry. Visit Revising Your Design for more information on uploading revisions.

Withdrawing Your Entry

To withdraw your design from the design challenge, hover over your profile icon in the top left and click My Design Challenges from the dropdown menu. Then, click Withdraw under the design that you wish to withdraw. 

Ready to vote and learn more about the results? Check out Design Challenge Voting and Results next!

If you are subscribed to receive emails from Spoonflower, you know that there are often great promotions on our site!  Not only do we offer periodic discounts on merchandise, but we sometimes also offer shipping discounts as well. This article goes over the different promotions at Spoonflower, and what to look out for as you shop. The current sale is typically promoted on the homepage of our site, with more details published in the promotional fine print!

Types of Discounts

Applying and Removing Promo Codes

Trade Program

Discounts for Military, Frontline Workers, Educators and Students

Common Issues & FAQ

Types of Discounts

Sitewide Promotion

A sale or promotion made available for all customers at Spoonflower for a certain period of time. Sitewide Promotions are automatically applied to all eligible items and do not require a promo code. These promotions are typically for:

• Merchandise: All goods sold by Spoonflower are considered merchandise. Merchandise included in a promotion may vary. Such promotions may be for all Fabrics, speciality Fabric(s), Wallpaper, Home Decor, Fat Quarters, Buy Now/Save Later, Buy More/Save More, etc...
• Shipping: This covers the charges incurred to ship the order. Free Standard (Worldwide) Shipping is the most common promotion.

Promo Code

A special, one-time-use discount code that the customer applies to the order while checking out. Promo codes often arrive:

• in email,
• through a postcard mailer,
• as a pop-up menu on our site.

You must save any site generated promo code. It will not be automatically added to your shopping cart.

Everyday Designer Discount (EDD)
 

Artists receive 10% off any fabric, wallpaper or home decor item with their own design, excluding Test Swatches. For Fill-A-Yard® orders the 10% arrives as a commission in Spoondollars. For more detailed information review Designer Discounts, Spoonflower PLUS, and Trade Program.

 

Combining Discounts

Only one discount can be applied per order with the exception of:

• The Everyday Designer Discount will always be applied when applicable and an additional discount can typically be applied on top of it.
• Trade pricing can be applied in addition to other discounts on other items in the cart.
• PLUS shipping discounts can be applied in addition to other discounts on an order. 

Note: Specific terms and conditions will apply for each Sitewide Promotion and Promo Code that may differ from the information covered in this article. These terms and conditions will always be included with promotional emails and found on our site, serve as authority for our Promotions, and take precedence over any details found on this page.

Applying and Removing Promo Codes

Applying a Promo Code

1. Click the shopping cart icon in the upper right-hand corner of any page to view the cart.
2. From there, you’ll see your items on the left and a pricing summary on the right. On the right, click on + Add Coupon Code to reveal the promo code box.
   
3. Enter your code into this field and click Apply. A brief description of the promotion will appear and the total will be updated as applicable. If the code is invalid or not applicable to your order, you will see the phrase “Please enter a valid code.”

Removing a Promo Code

Click on the “Reset” button next to the promo code box to remove it. The pricing will immediately update. The code will remain active until it is used or expires. 

Trade Program

Our trade programs offers an exclusive Trade Discount for Interior & Commercial Designers. Apply to be part of our trade program here.

This application takes around 5 minutes and helps us learn about your business and if the program is right for you. You must include one of the following:

• a link to your website (preferred)
• a digital portfolio showing your work
• a social media handle with current images

as well as one of these qualifying documents:

• a business card with the included design profession
• a business license,
• a professional trade association membership card

Discounts for Military, Frontline Workers, Educators and Students

Qualified Military, First Responders, Educators, and Students, may be eligible for a discount on all orders through ID.me. Click on the verification button in your cart and follow the steps.

• ID.me discounts can be combined with the Everyday Designer Discount
• ID.me will always apply before any sitewide discounts and cannot stack
• ID.me will always apply before a promo code discount and cannot stack

This discount is currently only available to Spoonflower customers within the United States of America.

Common Issues & FAQ

See also: Shipping Rates and Delivery Options

See also: Order Status and History

See also: How long will it take to get my order?