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Design Challenge Troubleshooting & FAQ

Find answers to common Design Challenge questions here. If you can't find your answer, please contact us. Be sure to include design links or other pertinent information so we can help you more efficiently!

 

I found a mistake in my design and need to upload a new version of my design but the deadline for submitting designs has passed. Can I upload a revision?

Unfortunately, we are unable to update design revisions after the contest submissions have closed and voting has begun. We explain more here.

I missed the design deadline. May I enter late?
What are some reasons a design might be disqualified?

If you received an email that your design is disqualified, you may be curious as to why. Disqualification is typically due to one of the following factors:

  • copyright issues
  • use of clip art, stock images, public domain content or text-to-image AI (Artificial Intelligence) generated images 
  • inappropriate/vulgar content
  • swear words
  • political content

If you have any questions about this, please reach out to us so we might try and clarify the concerns.

I received an email telling me my design didn't fit the theme, but I believe it does. What can I do?

Sometimes a design title and description may be a bit misleading so it is always helpful to use language that clearly aligns to the theme. This helps the moderation team understand your design during the review period before voting begins.

Please contact us with more information and we will gladly review your design.

My design has so many favorites. Are they included in voting?

Our voting page gives voters the option to vote for a design, favorite a design, or do both.  Favorites do not count towards votes.  Many voters choose to favorite something but not award it a vote. 

My design has been entered, but I am not seeing it in the challenge. Where is it?

There are often many entries in the design challenge and it can be hard to find them on the voting page. If you have confirmed that your entry is entered in a challenge, you are all set. 

 

 

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