Are you a member of Spoonflower PLUS or Trade?
How can we help?
Get help for an order you've placed
For Unshipped Orders
Please let us know what the issue was with your item/order.
Please enter your Spoonflower order number.
Ask a question before you place an order
Please tell us which items you wish to return, or note if it is the whole order (ie: "item 1," "item id: 98765432," "all test swatches," etc.)
Please choose a fabric type.
Please choose a wallpaper type.
Please choose a home decor product.
Please choose a product.
Please choose a preferred reimbursement method. Note that refunds back to an original form of payment can take 1 to 30 days to appear back in an account. In-house Spoondollar credits are available for use as soon as the credit is processed, but can only be applied to active accounts -- please ensure you are registered and logged in to a Spoonflower account when requesting a Spoondollar credit.
Please enter the details of your request. A member of our support staff will respond as soon as possible.