At Spoonflower, we’re excited to introduce a brand-new program designed to offer you personalized shopping support from our experts! If you're new to Spoonflower and need guidance, our Spoonflower Shopping Consultants are here to help you make the most out of your experience
With our new service, you can schedule a 15-minute video call to connect directly with a shopping consultant for expert guidance on a range of topics.
What is This Service For?
Our Shopping Consultants are perfect for new customers who need specific assistance with shopping-related questions, including:
- Help determining your design style: Unsure which designs fit your aesthetic? We’ll assist you in discovering the perfect style that resonates with your vision.
- Creating a collection: Want to build a cohesive group of designs? We’ll guide you on how to create your very own Spoonflower collection, whether it’s for fabrics, wallpaper, or home decor.
- Choosing the right fabric type: Need help deciding between cotton, linen, or another fabric? We’ll explain the different options and help you select the perfect substrate for your project.
- Picking the right wallpaper type: Unsure which wallpaper works best for your space? We can guide you through our wallpaper types to find the best fit for your needs.
What Is This Service Not For?
This program is specifically designed for new customers looking for shopping guidance. The following topics are not covered by this service:
- Assistance for established customers who are already familiar with our platform.
- Support for Marketplace artists or help with Design or Fabricate Your Own (FAY) projects.
- Help with existing orders (such as returns, exchanges, or tracking).
- Support for Trade, Plus, or business accounts
- Questions related to promotions, discounts, or special offers.
How It Works
Simply book a 15-minute video call with one of our consultants, and we’ll provide expert advice tailored to your needs. You can ask questions, get personalized recommendations, and leave the session feeling confident about your next steps.
Ready to Book?
To schedule your personalized video call, visit our booking page. We look forward to helping you on your Spoonflower journey!
Please note that your video chat will be recorded for safety, quality assurance and training purposes.